Terms and Conditions

UDOR USA reserves the right to refuse to conduct business with any company that is not in good credit standing or that is not determined to be a qualified equipment manufacturer, wholesaler or distributor.

Shipping Stock Orders

All orders will be shipped by UPS, FedEx, USPS and International we use DHL. For LTL truck orders all shipping is Prepaid and Add (PPA). Customer may specify LTL carrier on purchase order.

Order Procedure

To place orders please submit your purchase orders via email to sales@udorusa.com or via fax to 800-732-2670. To call in your orders or for general questions, please call us at 651-785-0666 between 8 a.m. & 5 p.m. Central Time.

Minimum Order

UDOR USA has a minimum order required amount of $25.00 USD, which may include Drop Ship Charge.

Drop Ship Charge

UDOR USA will drop ship directly to your customer for a $15.00 drop ship service fee per order.

Credit Terms and Conditions

Our standard term is Net 30 days. Once approved UDOR USA will send an approval letter which specifies account number and credit limit.

Forms of Payments

For approved Net 30 terms UDOR USA will accept Checks, ACH, Wire, Credit Cards, Virtual CC payments and Cash. Credit Cards UDOR USA accepts are Visa, Master Card, Discover Card and American Express. Special Processes and fees are required for Discover and American Express. If paid via Credit Card, there may be an additional 3% charge for processing fees.

Past Due Invoices

Receiving open credit terms from UDOR USA is a result of good faith and your ability to meet payment terms. Our system generates an invoice the day your product is shipped. Invoice(s) are considered past due 1 day after your specific terms that were agreed upon, unless otherwise specified by UDOR USA. Past due invoices can be subject to late fees and interest.

Bank Returned Payments formerly known as NSF. Electronic or Paper

A $36.00 or current NSF charge the bank charges for returned checks (electronic or paper) will be added to your account. We will notify Accounts Payable Dept. to resolve payment issue.